Don't tell users what to tap.Control the app and move them forward.
MobileAI gives AI direct UI control in React Native apps so support can navigate, type, fill, and resolve inside the product itself. No custom action-connector project required to get started.
React Native is supported today. Flutter support is in progress.
“Cancel my trial before it renews.”
“I'm opening billing settings now. I'll take you to your current plan, prepare the cancellation, and pause before the final confirmation.”
Business impact
This is not another support widget.
Most support products answer questions. MobileAI is built to remove friction inside the product itself, which changes both your support economics and your product conversion story.
Lower support cost per resolution
Most support tools stop at chat. MobileAI keeps going into the app itself, so routine requests do not become manual tickets.
Recover frustrated users before they churn
When someone types “how do I...” or gets stuck in a flow, the agent can move them to the right screen instead of leaving them to abandon.
Turn support into product insight
Every escalation, rage-click pattern, and broken flow becomes visible in the same operator workspace that handles the conversation.
The platform
The moat is the middle of the support ladder.
Intercom and Zendesk can answer questions and escalate to humans. The hard part is the middle: navigating the app, filling forms, and actually finishing the task. That is where MobileAI is different.
The 5-level support ladder
One system, from FAQ answer to operator takeover
Knowledge answers
Answer policy and FAQ questions instantly without touching the UI.
Show and guide
Navigate to the exact screen and point to the right control while the user finishes the last step.
Do and confirm
Fill forms and move through the flow, then pause once before the irreversible action.
Full resolution
Complete the whole task inside the app when autonomy is appropriate.
Human escalation
Hand the exact conversation to a live operator through the dashboard when the issue needs a person.
Why it wins
Better than a chat widget. Faster than an integration project.
Most alternatives require backend action catalogs before the AI can do anything useful. MobileAI uses the UI that already exists, which changes setup time and expands what support can actually resolve.
For developers
Built for the product team, not just the support team.
The same system that answers and resolves support requests also gives engineering, QA, and product teams better visibility into broken flows and customer friction.
Drop-in React Native SDK
Wrap your React Native app with a component and start from the UI you already shipped. Flutter support is on the way.
Screen mapping
Generate a map of your screens so the agent can plan across your app instead of guessing from only what is mounted right now.
Voice support
Let users speak naturally while the agent responds with voice and action inside the interface.
MCP-based testing
Turn the running app into something AI tools can inspect and exercise in plain English for smoke tests and exploratory QA.
Quick start
Start with the SDK, then grow into the full platform.
Use the React Native package for in-app support, then layer on analytics, inbox workflows, and operator tooling from the cloud dashboard.
npm install @mobileai/react-nativeCommercial model
Start with the SDK. Expand into the operator cloud.
MobileAI works as both a developer integration and a hosted support workflow. That gives you a path from early experimentation to production support operations.
Add the SDK to your app
Start with navigation, knowledge answers, form assistance, and optional voice support.
Run support through the dashboard
Add ticketing, escalation, analytics, operator workflows, and product context in one place.
Scope custom rollout support
For larger teams, discuss onboarding help, migration support, higher usage, and tailored rollout planning.
Final takeaway
If your app already knows how to do the work, support should be able to do the work too.
That is the core idea behind MobileAI: do not stop at a helpful answer. Use the existing app UI to actually move the user forward.